by Tom Tinkler
Do I lose my money if I back a horse needing to be supplemented for a race but does not get supplemented and therefore doesn't run?
Answer: Any bet placed before an event takes place in the ante-post market. Once the bet is placed and the horse does not run for whatever reason you will forfeit your stake.
The exception to this rule is when a horse is balloted out of a race it intended to run in. This would be due to higher rated horses taking preference for the available places. In this case your stake is returned.
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Returns Policy: Once a customer has agreed to pay for a product or service no returns will be permitted or payments returned.
Above policies updated 15 March 2018